FAQs

HOW DO I RETURN AN ONLINE ITEM?

Given the return complies with the terms & conditions (see shipping & returns) send the item back to our address. Please include your name and order name in the return. 

FROLIC 
155 CROWN ST 
WOLLONGONG NSW 2500 

RECIEVED A WRONG ITEM?

Please call the store on 0412 662 205 to arrange the correct item to be sent, a credit or refund. Please include your name and order name in the return. Once we have received the item back your order will be fulfilled as soon as possible. 

FROLIC 
155 CROWN ST 
WOLLONGONG NSW 2500 

HOW LONG WILL SHIPPING TAKE, AN WHOM WILL MY ITEM BE SHIPPED WITH?

All orders are sent via Australia Post, please refer to tracking details.